Guides
Work out what is wrong first.
Written from Phoenix service calls. If one of these gets your unit back on temperature without us, that is a good outcome and it cost you nothing.
- Irrigation Day in Arcadia: What Canal Water, Silt and Citrus Litter Do to a Built-In Sub-Zero By Abel Strandberg On a flood-irrigated Arcadia lot, a built-in Sub-Zero fails from two directions at once: canal silt and citrus litter packing the base-grille intake and condenser, and irrigation water reaching the units parked in garages and rear utility rooms.
- Cloudy, Hollow and Fused Cubes: Phoenix Water in a Sub-Zero Ice Maker By Abel Strandberg Slow production, chalky cubes and a lump of ice in the bin are usually water and scale rather than a failed clear-ice module. How to tell which one you have before anyone orders a part.
- Sub-Zero Fresh Food Side Warming Up in a Phoenix Summer By Abel Strandberg The freezer holds hard but the fresh food side has drifted into the fifties. In this valley that is nearly always heat and dust reaching the condenser, or ice on the evaporator — not a dying compressor.
Book it
Tell us what it is doing, and what it is doing it to.
Model number, the temperatures you are seeing and any noise — that is usually enough to know what is coming out to you. The $89 service call covers the visit and the diagnosis.